Galati consulting Has the experience to
deliver
Most technical support service calls are handled over the phone or by email.
Though there are times when a support representative must be dispatched onsite.
Galati Consulting offers a 2 hour onsite response time for those critical
moments.
We are able to manage any computer system remotely to determine if onsite
support is required. This technology saves us time and saves you money by
unnecessarily dispatching a technician onsite. We use different remote control
software depending on your current business setup.
Our technical support service is guaranteed. If we are unable to resolve any
issue you may have, we will not charge you.
business technical support details
Tuesday, September 29, 2009
Updated by Administrator
Our Business Techinical Support response time is 30 minutes
with 24 hour availability for contract holders.
- always 70$ /hour
- service is guaranteed 24 hours
-
response time in under 30 minutes
- onsite service in under 2 hours
-
package is sold in a block of 40 hours
Our No-Contract Business Techinical Support response time is
under 2 hours.
- standard rate of 70$ /hour
- regular service is between
9:00AM - 5:00PM
- after hour service is 100$/hour
- response time in under
2 hours
- onsite service in under 4 hours
our clients
Our clients are extremely important to us, they are what keep
our business in motion.
Many of our clients are in the construction industry. So we are
able to support not only your company's computer systems, but also the software
running your business. From accounting packages to estimation software, we have
your business covered.
We also deal with clients in the manufacturing industry. We are
therefore extremely familiar with EDI, Cutting Machines, Plotters,and Design
software.
Whatever your business ...
Whatever your computer needs
...
We are sure to help.